Support
For PathBuddy account, billing, subscription, installation, licensing, or technical support, contact:
Email: [email protected]
Account and Billing
Questions about login, subscriptions, payment issues, cancellations, invoices, and billing portal access.
Desktop App
Questions about installation, device authorization, licensing, dictation mode, local files, and app behavior.
Cloud Dictation
Questions about cloud dictation access, usage limits, and transcription-provider availability.
Before contacting support
- Include the email address on your PathBuddy account.
- Describe what you were trying to do and what happened.
- Include screenshots or error messages if helpful.
- Do not send confidential case records, protected health information, or sensitive agency records unless specifically requested and authorized.
Legal and privacy questions
See the Legal, Billing & Support, Terms of Service, and Privacy Policy pages for additional information.